Manager$$s Hot Seat: Decision Making$$A Hurricane of a Choice

A decision is a choice made from among available alternatives. Decision making is the process of identifying and choosing alternative courses of action. This activity is important because managers need to know how to make effective decisions, sometimes quickly. The goal of this activity is to provide you with problem$-$solving skills when it comes to issues related to decision making.

A storm is on track for a possible hit on a major city, and the government has set up a command center to monitor it and make decisions. There is some disagreement between government officials on whether or not an evacuation of the city should be ordered. There is limited time to make a decision and things get quite heated at the storm center. How is the team handling the situation? How would you?

Click the $$Black right point button to watch the video. Then, answer the questions that follow.

At the beginning of the video Ava does not properly follow the programmed decision$-$making process. What did she do wrong?

Multiple Choice

She did not measure the success of the evacuation.

She failed to make an initial decision.

She quickly jumped to the solution of ordering an evacuation.

She failed to identify what the problem was.

She did not follow the proper decision$-$making hierarchy outlined by the government.