1. Managers are expected to have certain competencies. Discuss at least THREE (3) competencies a principal must have.

2.Identify the person who would assume the role of the following levels of managers in the school system: First Line, Middle Managers, and Top Managers. List at least three (3) duties such a persons would undertake

3.Using POLC framework of principles of Management, discuss with examples, how each function would be undertaking in the head office of a technology business that has recently expanded its business to include offices in Bermuda and Trinidad and Tobago.

4.Explain three (3) differences between Management and Administration.

The Dream Builders Primary School is located in the heart of the North Side Community. The Community is plagued withongoing violence which creates an atmosphere of fear and unease for residents and other critical stakeholders associated with the institution. This causing a declining student population and mastery of grade level rates which have been below 10% for the student cohort over recent years. Additionally, it has been revealed that morale of the teachers is low and requires urgent attention.

The Board of Management commissioned an independent assessment of the school to better understand the issues affecting the school. The Report of the Consultant has unearthed such issues:

• High levels of interpersonal conflict and low motivation among staff;
• High rates of absenteeism and consistent unpunctuality among staff and students;
• Lack of respect for the welfare of ancillary workers;
• Lack of clear strategies to improve literacy, numeracy skills and promoting interests in curriculum at all grade levels;
• Lack of accountability and prudent management of the school's finances;
• Low parental involvement in school life and students' academic performance; and
• Poor working relationship with the Board of Management.

Question

1. Use the principles of any three management or administration theories to propose strategies to address the problems identified above.