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Managers are important members of the organization. Within an organization, there are managers at four levels: top, middle, first-line, and team leaders. Each of
Managers are important members of the organization. Within an organization, there are managers at four levels: top, middle, first-line, and team leaders. Each of these levels has different managerial challenges and decisions to make to achieve organizational effectiveness. The four levels of managers perform different roles, but they need to operate to achieve organizational effectiveness. At the top of the organization are top managers. Top managers make long-term decisions on the overall direction of the organization. A CEO would be considered a top manager. Middle managers, on the other hand, implement the policies and plans of the top manogers. Middle managers also supervise and coordinate the activities of the first-line managers. First-line managers make short-term operating decisions and direct the tesks of nonmanagerial personnel. Team leaders are managers who are responsible for facilitating team activities toward achieving key results. GlobalTech Advertising Inc. is a full-service marketing company that provides advertising development and placement in national Yellow Pages directories. Select the most appropriate menegement level for each manager. 1. Pat leads the sales force to achieve GlobalTech Advertising Inc's sales goals for the quarter. (Cick to select 2. Rick develops GlobalTech Advertising Inc.'s human-resources policies. (Click to select) 3. Daisy is the foreperson of the warehouse and ensures products are loaded effectively. (Click to select) 4. Ruth is the art department head and supervises the art staff. (Chck to select) 5. Gary analyzes the national sales forecasts of Yellow Pages directories and develops projections on long- term industry growth. (Click to select) 6. Greg is the national sales manager and coordinates the activities of his first-line managers. (Click to select) 7. Although he can't fire or discipline team members, Mike is in charge of making sure the team meets its production goals. (Cick to select) 8. Nancy is the go-to person when the teams needs to coordinate their work or they have conflicts arise. (Click to select)
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