Manager's Hot Seat: Negotiation: Thawing the Salary FreezeSkip to question

Manager's Hot Seat: Negotiation: Thawing the Salary Freeze

Conflicts in organizations can arise from many different sources: incompatible goals, scarce resources, unfair evaluations or reward systems, personality issues, and overlapping authority just to name a few. In order to resolve conflict, the parties can try to come up with a solution that is acceptable to both of them, known as negotiation. Sometimes, a third party is needed to come up with an acceptable solution. Mediators and arbitrators are third-party negotiators that help to facilitate conflict resolution and can make binding decisions.

Question 1

What is the most effective way Katherine can fractionate negotiations with Alicia?

Multiple Choice

1) Be more assertive during the negotiations.

2) Be more accommodative during the negotiations.

3) State the current issue in concrete terms.

4) Reduce the number of issues being negotiated.

5) Reduce the number of people negotiating.