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Managers in large service firms can close the listening gap with their customers by _____. Multiple choice question. improving downward communication in their organizations having
Managers in large service firms can close the listening gap with their customers by _____. Multiple choice question. improving downward communication in their organizations having some form of customer contact reading and digesting research reports gaining a theoretical view of how things are supposed to work
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Hospitality An Introduction
Authors: Robert A Brymer, Johanson
15th Edition
1465241434, 9781465241436
