Managers working for organizations in THE (tourism, hospitality, and event) have to be aware of a number of factors or characteristics which have important implications for how these organizations are managed. Review Chapter 2 as needed to complete this project. 1. In your own words, explain what is meant by the service characteristics listed below. 2. Provide an example of the implications of the characteristic for hospitality managers. 3. Provide an example of a real organization in THE which is affected by this factor