Managing change is a part of any EHR implementation effort. Many times, the significance of change is not recognized, resulting in problems with user acceptance and the use of new technologies. Users have different motivations, workflow, and technology knowledge. All of these must be accommodated for a successful implementation.

View the following two videos and then answer the questions that follow:

https://www.youtube.com/watch?v=daBz52duFbU

https://www.youtube.com/watch?v=GsTSfiHtXsM

Write down 4-5 takeaways that you learned about change management from these two videos. From those takeaways, what do you consider to be the top three? Why have you selected these as the top three?