Managing Conflict is a vital skill for all of us to learn, but especially those who lead teams. We often view conflict as negative and try hard to avoid it...Maybe it's time to think of conflict differently?

View the following TedTalk and answer the questions below:

https://www.youtube.com/watch?v=PY_kd46RfVE&t=3s

1. Please list some of the benefits of conflict in workplace teams (See chapter 10 in particular), families or communities and explain your reasoning using course concepts.

2. Did you see any benefits of conflict during Covid? Have you seen any areas where people could have engaged in more positive conflict (with Covid or otherwise)? 3. According to our textbook, how should leaders deal with conflict? Is there anything you would add?