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Managing costs: application of Total Quality management (TQM) The introduction of improved quality into products has been a strategy applied by many organizations to obtain
Managing costs: application of Total Quality management (TQM)
The introduction of improved quality into products has been a strategy applied by many organizations to obtain a competitive advantage. Some organizations believe it is necessary to improve levels of product quality if competitive advantage is to be preserved or strengthened.
Please discuss five factors that should be present for an organisation to implement a Total Quality Management (TQM) program successfully.
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