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Managing operations for a manufacturing organization can be different from managing operations for a service organization. There are main dimensions to compare manufacturing and service

Managing operations for a manufacturing organization can be different from managing operations for a service organization. There are main dimensions to compare manufacturing and service organizations such as degree of customer contact, labor content of the jobs, uniformity of input, measurement of productivity, quality assurance and inventory. Use three of the dimensions above to discuss the differences between managing operations for a call center and a bicycle manufacturer.

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