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Mangee Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and

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Mangee Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. Click the icon to view the specific objectives.) B (click the loon to view KPIs and corresponding data.) Read the requirement Mangee Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Mangee Corporation has collected for the past quarter B Goal Actual 83% 82% 7 6.8 17% 18% 1 KPI Percentage of employees with access to customer 2 relationship database 3 Number of units produced per hour R Core product line profit as a percentage of core product line 4 sales 5 Employee satisfaction survey (1 - 5, with 1 as most satisfied) 6 Sales revenue growth-core product line 7 Number of customers 8 Number of plant accidents 9 Number of repeat customers 1.9 $2,100,000 $2,300,000 135,000 115,000 1.0 105,000 98,000 Through its strategic management planning process, Mangee Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase profitability of core product line. 2. Increase plant safety. 3. Increase number of employees with access to customer relationship database. 4. Increase customer retention. 5. Improve production efficiency. 6. Increase number of customers. 7. Increase sales of core product line. 8. Improve employee morale. Mangee Corporation Balanced Scorecard Report For Quarter Ended December 31 Perspective: Objective KPI Goal Goal Actual Achieved? Financial: Customer Requirement - X Corpora Scorecard Ended Ded Prepare a balanced Scorecard report for Mangee Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives. In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number) Print Done

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