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Mangee Corporation is preparing its balanced Scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and

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Mangee Corporation is preparing its balanced Scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth, Click the icon to view the specific objectives) (Click the icon to view KPIs and corresponding data.) Read the requirement Mangee Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective Objective KPI Financial Goal Actual Achieved? Customer More info Through its strategic management planning process, Mangee Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Improve post-sales service. 3. Improve employee job satisfaction. 4. Increase number of customers. 5. Improve production efficiency. 6. Increase market share. 7. Increase sales of core product line. 8. Improve employee product knowledge. Print Done Data table Mangee Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Mangee Corporation has collected for the past quarter. B 1 KPI Goal Actual 3% 6% 6.5 6.8 2 Employee turnover rate (# of employees leaving company * # of total employees) 3 Number of units produced per hour 4 ROI 5 Hours of employee training provided 6 Sales revenue growth-core product line 7 Market share percentage 8 Average repair time (number of days) 9 Number of customers 26% 25% 2,400 2,425 $2,100,000 $2,250,000 13% 14% 1.3 1.6 115,000 120,000 Print Done Requirement Prepare a balanced Scorecard report for Mangee Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress towards each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: #= number.) Print Done

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