Question
Manuel has been asked to identify one sales rep from his team for an upcoming layoff. Data shows that Jamie's latest sales numbers are lowest
Manuel has been asked to identify one sales rep from his team for an upcoming layoff. Data shows that Jamie's latest sales numbers are lowest within the team; however, further analysis reveals that Jamie's numbers only recently fell due to a manufacturing delay that hit his product line the hardest. Manuel takes this into account and based on other factors determines Jamie should not be laid-off. Manuel is exhibiting _______ in approaching the decision in this way.
a fair compliance procedure | ||
distributive justice | ||
a manager’s perception | ||
operational bias | ||
procedural justice |
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Risk Management and Financial Institutions
Authors: Hull John
4th edition
1118955943, 978-1118955949
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