Manufacturing businesses must incorporate their SCM partners into their daily operations if they want to achieve high performance in SCM. Therefore, inter channel management and the operational commitment of all supply chain participants are crucial for the success of SCM. Source:

Select any manufacturing company in South Africa and answer ALL the 5 questions:

QUESTION 1 (20Marks) Analyse any five (5) decisions that operations managers might make to ensure and attain quality in the organization by picking a manufacturing company of your choice. Make your case for your analysis by citing pertinent examples.