Many articles have been written on how to develop, understand, and evaluate a business case. Visit the website for an IT magazine and find an article that discusses business cases. Describe the article and what you learned from it.

Suppose you own a travel agency in a large city. You have many corporate clients, but growth has slowed somewhat. Some long-term employees are getting discouraged, but you feel that there might be a way to make technology work in your favor. Use your imagination and SWOT analysis: Suggest at least one strength, one weakness, one opportunity, and one threat that your business faces.

Write a mission statement and three goals for the travel agency in Project 2.

Identify a situation where one of the external factors (as shown in Figure 2-6) that affected a system project was a natural disaster.