Many case studies are presented throughout the bookAchieving Success Through Innovation: Cases and Insights from the Hospitality, Travel, and Tourism Industry.Browse the reading and choose one of the case studies presented or an alternate example of implementing technology-related change you have experienced professionally and provide an explanation of how knowledge degradation may influence the sustainability of the change.

Define "knowledge degradation" with possible causes and remedies. Use your selected case study/example for context when explaining.