Many companies (e.g., Levi Strauss) begin with a ___________, which involves applying change to one work unit or section of the organization, and then diffuses successful change to other units. a. current situation b. planned change c. pilot project d. change agentBased on Case Study: Discord Investments, the most serious source of disagreement between Discord's IT staff and the external consultants is ___________. a. Scheduling b. Discord's IT staff's reluctance to cooprate c. Less communication each other d. Who should lead the project