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Many companies, especially in the travel industry ( airlines , hotels... ) , have so - called loyalty programs offering members benefits that depend on

Many companies, especially in the travel industry (airlines, hotels...), have so-called loyalty programs offering members benefits that depend on the frequency of purchases, miles traveled, or amount of money spent, among other features. One example is an upgrade to a better seat or to a better room for the same price as a regular seat or regular room.Discussion questions:What, if anything, does such an upgrade cost the hotel or airline?Would these costs show up in the accounting records? Explain.

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