Many fast-food restaurants compete on lean business concepts. Match each of the following activities at a fast-food restaurant with the lean business concept it strives to achieve. Some activities might relate to more than one lean business concept. Problem 14-8A Lean business concepts C6 a. Just-in-time (JIT) b. Continuous improvement (CI) c. Total quality management (TQM) 1. Courteous employees 2. Food produced to order 3. Clean tables and floors 4. Orders filled within three minutes 5. Standardized food making processes 6. New product development 7. Customer satisfaction surveys 8. Standardized menus from location to location 9. Drive-through windows 10. Continually changing menus