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Many firms create loyalty programs, but research indicates these are not always as effective as marketers would like because (Check all that apply.) They
Many firms create loyalty programs, but research indicates these are not always as effective as marketers would like because (Check all that apply.) They may result in the acquisition of too many consumers who are bargain shoppers Their costs may be disproportionate to the increased revenue they generate They may cause non-members frustration They do not actually increase "customer commitment" in many customers
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Smith and Roberson Business Law
Authors: Richard A. Mann, Barry S. Roberts
15th Edition
1285141903, 1285141903, 9781285141909, 978-0538473637
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