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Many large banks provide customers an opportunity to interact with a bank representative through a videoconferencing device that is as clear as HDTV (high-definition television),
Many large banks provide customers an opportunity to interact with a bank representative through a videoconferencing device that is as clear as HDTV (high-definition television), the bank representative is situated at headquarters while the customer is at a branch. What is your evaluation of the communication effectiveness of this approach in providing customer service?
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The use of highdefinition videoconferencing for customer interactions between a remote bank representative and a customer at a branch can offer severa...
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Introduction To Management Science A Modeling And Cases Studies Approach With Spreadsheets
Authors: Frederick S. Hillier, Mark S. Hillier
5th Edition
978-0077825560, 78024064, 9780077498948, 007782556X, 77498941, 978-0078024061
