Many would argue that project management's biggest impacts occur at the beginning of a project and managing the cost of a project. The project in your case study has been approved by the stakeholders; you are now tasked with creating a project scope and cost estimate. Review thecase study.

CreateaProject Scope using the case study. It should explain who the stakeholders are for the project, what the project goals are for this project, what is the background of this project (What is it purpose? Why even have this project?), its cost estimate (Explain what you found on the Cost Estimate below, do not cut-and-paste it), and expected time to completion. You can assume that the project will take 5 months with an initial cost estimate of $150,000.

Please DO NOT submit definitions of "Stakeholders," "Project Background," "Project Goals," and so on. You are supposed to tell me about those things as far as this project is concerned. I am NOT looking for generic definitions for those terms.

Use the following template to help you with the formatting:

Week 3 - Customer Support Inc. Project Scope Template.docx

CreateaCost Estimatefor this project using the template below. Use the work breakdown structure (WBS) in the case study and document your assumptions in preparing the cost estimate.Reminder: The WBS lists which tasks need to be finished in order to complete the project.Assume a labor rate of $100 per hour for the project manager and $60 per hour for other project team members. Assume a labor rate of $100 per hour for any outsourced work. Assume that thepeople working on this project are doing so part-time, since they have other projects or their regular duties to work on. Labor costs for users are not included, and there are no additional hardware costs. The total estimate should be near $150,000 and will not include the cost of acquiring the learning materials from the vendor.