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March April $545,000 $380,000 Sales revenue Costs Process inspection Scrap Quality training Warranty repairs Product terting equipment Customer complaints Rework Preventive maintenance Materials inspection Field

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March April $545,000 $380,000 Sales revenue Costs Process inspection Scrap Quality training Warranty repairs Product terting equipment Customer complaints Rework Preventive maintenance Materials inspection Field testing $ 1,550 1,830 20,200 4,300 7,200 2,900 15,000 14,200 6,100 8,500 $ 1,930 1,970 13,400 4,700 6,700 3,200 20,500 10,000 4,400 12,500 Required: a. Classify these items into Prevention, Appraisal, Internal failure, or External failure costs. b. Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for March and April. Complete this question by entering your answers in the tabs below. Required A Required B Classify these items into Prevention, Appraisal, Internal fallure, or External fallure costs. Activity De innertian Category a. Liassity these items into prevention, Appraisai, internal tanure, or External Tallure costs. b. Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for March and April. Complete this question by entering your answers in the tabs below. Required A Required B Classify these items into Prevention, Appraisal, Internal fallure, or External fallure costs. Activity Category Process inspection Scrap Quality training Warranty repairs Product testing equipment Customer complaints Rework Preventive maintenance Materials inspection Field testing Required A Required B > a. Liassity inese tems into Prevention, Appraisai, internal railure, or external allure costs. b. Calculate the ratio of the prevention, appraisal , internal failure, and external failure costs to sales for March and April. Complete this question by entering your answers in the tabs below. Required A Required B Calculate the ratio of the prevention, appraisal, internal fallure, and external fallure costs to sales for March and April (Enter your answers as a percentage rounded to 1 decimal place (.e., 32.1).) March April Prevention Appraisal Internal failure External failure % % % % % %

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