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Margo has decided that in order to reduce the burns in the kitchen at the restaurant she manages, her solution must increase employee focus on

Margo has decided that in order to reduce the burns in the kitchen at the restaurant she manages, her solution must increase employee focus on safety and reward employees for choosing safe options even when it makes them less productive. Margo has accomplished which step of the decision-making model? a. choose, implement, and evaluate the best alternative b. define the problem c. rate alternatives on the basis of decision criteria d. identify and weigh decision criteria

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