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Maria works for a company that specializes in document storage and shredding. She sells these services to companies of all sizes, from mom - and

Maria works for a company that specializes in document storage and shredding. She sells these services to companies of all sizes, from mom-and-pop retail stores to huge multinational corporations. In the course of a typical day, she responds to many types of sales leads. Which of the following would she classify as a hot and inbound lead?
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Maria cold-calls a medical records company and asks to speak with its document-storage manager-
Maria leaves a message for the operations manager at a large metropolitan hospital.
An operations manager at Apple sends Maria an email asking her to schedule a phone call to describe her company's services.
The manager of a chain of retail stores responds to Maria's email and tells her that he is satisfied with his current document-storage methods
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