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Marina: Adding Dock Space. The manager of the Fore and Aft Marina in Problem 1 6 wants to investigate the possibility of enlarging the docking

Marina: Adding Dock Space. The manager of the Fore and Aft Marina in Problem
1
6
wants to investigate the possibility of enlarging the docking facility so that two boatcan stop for gas and servicing simultaneously. Assume that the arrival rate is
5
boats per hour and that the service rate for each server is
1
0
boats per hour. LO
3
a
.
What is the probability that the boat dock will be idle?b
.
What is the average number of boats that will be waiting for service?c
.
What is the average time a boat will spend waiting for service?d
.
What is the average time a boat will spend at the dock?e
.
If customers expect to be able to be in and out of the marina within
1
0
minutes on average, does this system provide acceptable service? f
.
The manager of Fore and Aft Marina is interested in balancing good customer service with the cost of providing this service. To achieve this, the manager would like the customer
s average time in the system to be as close to
1
0
minutes as possible, but not exceeding
1
0
minutes. Is enlarging the capacity of the dock to handle two boats at a time a good way of achieving this? If not, what would be a viable alternative?

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