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Mark is a newly minted quality engineer at BestStuff Inc. His boss, intending to promote higher qualityin the company, tells him to increase the process

Mark is a newly minted quality engineer at BestStuff Inc. His boss, intending to promote higher qualityin the company, tells him to increase the process capability index of their main product. To this end, Mark decides to increase the upper specification limit and reduce the lower specification limit.

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