Mark Samuel and Jeremy Pollack talk about culture and how culture impacts teams and conflicts. Reflecting upon what they say about culture, teams, and conflict, explain why organizations with a higher emotionally intelligent culture or teams with members with strong emotional intelligence are expected to have better outcomes from conflict. In looking at the definition of Emotional Intelligence (EI), explain what you think is the most valuable trait. Why? What are some benefits of having an emotionally intelligent workforce to manage conflict and overcome cultural differences? What steps can you take to improve your EI