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Marketing Question: 37) (T/F) satisfied customers are not likely at all to abandon a company denoting their loyalty. 38) (T/F) customer-centricity is a recent market

Marketing Question:
37) (T/F) satisfied customers are not likely at all to abandon a company denoting their loyalty. 38) (T/F) customer-centricity is a recent market strategy. Firms are just becoming aware of this successful marketing approach. 39) (T/F) The impact of an effective salesforce is mainly limited to pursuing immediate revenue

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