Marketing Situation

Activity 3.1 Food service personnel reflects the image of the food establishment, therefore, they must carry themselves in a professional manner to make a good impression. Examine the following statements. Turn them into positive statements. (10 points each) OFFENSIVE STATEMENTS ALTERNATIVE WAY OF EXPRESSING IT 1. Sir, you are not in the right attire. There is a dress code in this restaurant. 2. Don't say we are cheaters! It was an unintended mistake. 3. We cannot give you any discount, sir, even if you are a regular patron. 4. We don't accept checks for payment, sir. You can only pay in cash. 5. Sir, you have to leave now. We are about to close. 13 Activity 3.1 Food service personnel reflects the image of the food establishment, therefore, they must carry themselves in a professional manner to make a good impression. Examine the following statements. Turn them into positive statements. (10 points each) OFFENSIVE STATEMENTS ALTERNATIVE WAY OF EXPRESSING IT 1. Sir, you are not in the right attire. There is a dress code in this restaurant. 2. Don't say we are cheaters! It was an unintended mistake. 3. We cannot give you any discount, sir, even if you are a regular patron. 4. We don't accept checks for payment, sir. You can only pay in cash. 5. Sir, you have to leave now. We are about to close. 13