"Marriott hasn't mandated specific days for a return, though Mr. Capuano said he expects office attendance to grow over time -- particularly as workers start to feel left out. Already, he has noticed a shift during daylong hybrid meetings. When the in-person group breaks for lunch and rejoins the meeting in the afternoon, laughing together as the meeting resumes, those at home seem to look on with what Mr. Capuano described as the same expression of children peering into a store window in a Norman Rockwell painting. "You can tell they miss some of that unofficial interaction," he said."

Q9. Which management skill is needed to help [out-of-office] employees feel included and not left out?