Martin is the manager of a Dominos franchise in Dickson. A customer contacted Martin, as the customer had slipped on a wet floor in the store when they picked up their pizza. Martin has let the franchise owner know of the complaint, and the franchise owner is concerned and asked Martin several questions:

What type of legal consequence could arise from the incident? What court(s) hear these matters?

Is there some standard that the court applies to these cases? Where to look for information on these types of matters?

Advise Martin of the answers to the above questions with reference to Australian tort law