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Mary is a UX researcher gathering primary formative research data on an app prototype that helps restaurant front - end workers handle customer orders. She
Mary is a UX researcher gathering primary formative research data on an app prototype that helps restaurant frontend workers handle customer orders. She invites Ben, an older adult male from the design team's target audience, to Hypothetica's lab to conduct a usability study.
Mary sits Ben in front of the prototype with a task list and begins the recording. In the middle of the second task, Ben pauses for several seconds and doesn't say anything. Mary asks what he is thinking about and notes the response along with any associated body language.
After completing the task list, Mary asks Ben a series of questions to gauge what her best and worst experiences were during the study. As well as to learn more about his past hosting experience at restaurants.
What phase of the usability study has Mary forgotten to complete with Ben?
Pretest
Musictest
Actual test
Posttest
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