Mary Wilkers owns a trampoline facility that caters to groups that rent out the facility for parties. Last week, a group had to cancel their party at the last minute because the birthday girl got food poisoning. There was no time to fill that spot with a new group. The money that Mary Wilkers lost as a result of the cancellation relates to the characteristic of services.

intangibility

inseparability $($simultaneous production and consumption$)$

heterogeneity

incomparability

perishability