Marys software development organization works with a group of four to ten people. Rohan, the IT Director of the firm generally decides to set up a session to help define the requirements for any new systems in each group. He picks Mark, the software developer from the group to be the facilitator and he always invites the users to be part of this session.

Which team-based technique should Mark choose that speeds up the information systems development and produce a functioning information system? Explain why?

Should Mark report to Rohan, or someone else? Does it matter?