Mason, a Millennial PhD-track engineering student, resigned an internship that required him to drive 70 miles each way in winter weather. His Boomer supervisor, Mary, expressed shock and resentment at Mason's decision, saying that he "backed out mid-assignment" and "defaulted" on what she maintains was an important and binding commitment. Her organization finds itself in a rough spot, being forced to reassign Mason's clients and project responsibilities to an already overburdened staff. Now Mary feels like she's gotten burned, but also realizes that she needs to more effectively recruit and supervise Millennials. Mary senses she is in a no-win situation. What are they key issues