Match each customer expectation to lits description. Sharon ondered 50 cases of wine for her networking event and expects her supplier to deliver those 50 cases in 3 business days as promised. Sergio wishes to receive prompt service from his inquiry regarding a shortage of his onder within 24 hours. Timeliness is important here. Shelia can easily determine how many hats are remaining in inventory and the website of her supplier and the order form are both user-friendly. The company can also be easily contacted if she has questions. Sam was recently notified via email that his order was received. His notification indicated that once his package ships he will receive a second correspondence with his expected delivery date. If there is a delay of some sort he will be notified via text message to the phone number pccoriated with his account. Stanley is wondering whether or not the customer service representative on the phone knows the proper way to process his return. He received a damaged product and is adhering to the return policy, but: the rep appears to lack understanding of how to carry out the return. Shirley is unhappy with the physical appearance of the distribution center. The air vents are leaking and the grounds need pressure washing. Additionally, zone areas are not clearly marked and the loading/unloading area is in disarray. Sonny believes he is a unique individual. He expects the store that h frequents to understand that he is a small spender and enjoys sales items. He also specifically looks forward to holiday spending