Match the different stages of customer journey (in the left column) with their descriptions (in the right column). Drag and drop application. Searching Searching drop zone empty. Visiting the store Visiting the store drop zone empty. Choosing Choosing drop zone empty. Follow-up Follow-up drop zone empty. It involves trying to resolve issues about price and process. It involves finding product or service information by examining magazines. It involves a company contacting a customer with a provision of a contract. It completes the end-to-end experience