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Match the following scenarios with their correct SPC tools. Scenarios: 1. Completed forms from a particular department of an insurance company were sampled on a
Match the following scenarios with their correct SPC tools. Scenarios: 1. Completed forms from a particular department of an insurance company were sampled on a daily basis. Sets of 100 forms were collected for 15 days, and the total number of errors in each set was recorded. 2. Setup time is an important component of lead time. Periodically, samples of 6 "changeover" times between surgeries will be collected in the operating rooms. 3. Each morning, cleaning inspections take place in all exam rooms of a major clinic. A list of 40 items to be checked in each room is available, and for each room, check marks are placed next to the item(s) deemed unclean. 4. Each week, the number of patient complaints about waiting times in the ED is recorded. The number of patients varies each week. 5. It is important that the temperature in the lab remain consistent. Periodically, the temperature will be taken and recorded 15 times on a given day. SPC tools: a) Variables; X-bar and s- charts -- measured value; sample size is larger than9 b) Attributes; c-chart -- counted value; unit of inspection (set of 100 forms) is constant. c) Variables; X-bar and R charts -- measured value; sample size is less than 10. d) Attributes; u-chart -- counted value; unit of inspection varies and needs to be unitized. e) Attributes; p-chart -- counted value; determination is clean vs. unclean (binary) 1a, 2c, 3e, 4d, 5b 1a, 2e, 3c, 4d, 5b 1b, 2e, 3c, 4d, 5a 1b, 2c, 3e, 4d, 5a 1b, 2a, 3c, 4d, 5e
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