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Match the legitimate issues raised by the guest with the most likely method to rectify it: Question 17 options: Housekeeping to rectify. Engineer to rectify
Match the legitimate issues raised by the guest with the most likely method to rectify it: Question 17 options: Housekeeping to rectify. Engineer to rectify through routine maintenance Maintenance team member to purchase proper fixture and install. Engineer to rectify through reactive maintenance. Manager to reach out to guest directly to inquire further. 1. Lightbulbs out in bathroom 2. Sink dripping 3. Room disgusting and unclean 4. Lack of fire alarm 5. Fall in shower
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