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Match the statement to the words. 1. By focusing on its highly satisfied customers, Ceasars achieves revenue growth from these customers as they spend more
Match the statement to the words. 1. By focusing on its highly satisfied customers, Ceasars achieves revenue growth from these customers as they spend more money, which leads to higher profitability. 2. This aspect includes workplace design, job design, employee selection, employee rewards, and availability of effective tools for use by employees as they serve customers. 3. Ceasars has found that its customers in the " Zone of Affection" spend considerably more money. The company prioritizes both nurturing and retaining these customers to drive revenue growth. 4. Ceasars focuses on facilitating the success and satisfaction of its people, with internal marketing elements such as enabling employees to make their own decisions. 5. Ceasars understands the strong linkage between high customer satisfaction and loyalty, and invests in its most highly satisfied customers to ensure their advocacy. 6. Ceasars includes internal marketing elements such as rewarding great service performance and kn owing and reacting to employees' needs to ensure employee retention. 7. Ceasars invests in its highly satisfied customers bu using CRM and database marketing tools to increase satisfaction. Its Total Rewards loyalty program is one such tool. 8. Ceasars ensures that employees have a deep understanding of the brand and articulate
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