match the System Affected with the Description of the Affect. - Structural - Technical - Behavioral - Managerial - Goals and values 1. Hassler is uncomfortable about taking things up the chain. Possibly the president, Swain, has intimidated subordinates in the past. Or Hassler does not want to rock the boat, has a "full plate", or maybe is lazy. It is difficult to access motives of managers. 2. The chain of command prohibited Wyatt from improving MIS by using the results of the report. 3. MIS needs a new form and new limitations. These are not being carried out. 4. Excellence and organization improvement do not seem to be valued by most managers except possibly Wyatt. 5. Wyatt's "fulfillment" and satisfaction with a job well done are restricted. Other staff's expectations brought on by the survey are frustrated by a lack of follow-through. Swain's hopes are not fulfilled. Hassler knows he is not fulfilling his role. Managerial decisions company-wide are not being made in the best possible way since information is not being managed in the most effective way possible