Match the universal compensable factors employed by the Hay Group method with their definitions. Know-how Know-how drop zone empty. Problem solving Problem solving drop zone empty. Accountability Accountability drop zone empty. The sum total of all the facts, information, and skill needed to do the job competently, irrespective of the way in which they are acquired. The measured effect that the job is designed to have on the organization's success. The measure of the inherent characteristics and complexity of the issues and challenges faced by the job