MATCHING:

life safety control center operator

low flame spread rating

life safety officer (LSO)

intrusion alarms

emergency spokesperson

tenant warden

disaster planning

watch program

evacuation drills

tenant emergency procedures manual

1. __________ A person authorized to represent management on the scene of a disaster who provides immediate factual information on personnel casualties to the employees' families

2. __________ A person employed by a tenant company who is schooled in emergency procedures to direct fellow employees during routine drills and actual emergencies

3. __________A person who assists tenant evacuation and enforces safety precautions and is usually responsible for evacuation of the disabled

4. __________The person who notifies the fire department and building personnel and provides communication throughout an emergency

5. __________A process by which emergency procedures are designed for handling severe damage andsetting up an off-site command post and a chain of command

6. __________Practice sessions designed to acquaint tenants in the building with emergency evacuation and a means of testing building emergency organization, equipment, and tenant indoctrination

7. __________A printed booklet detailing emergency organization, workday procedures and telephone numbers, and after-hours procedures

8. __________A program that enlists the assistance of neighbors to assist the efforts of the police to reduce criminal activities

9. __________Sound or motion detection devices that signal an alarm when someone or something inappropriately enters the building

10. _________ A method of evaluating finishing materials that retard the progress of fire

Unit 17: True/False

1.TFOne of the primary goals of a life safety program is to protect human life.

2. T F An emergency spokesperson for any building should be designated before an emergency.

3. T FBuilding security usually means employing a night watchman.

4.TFManagement of office buildings is rarely responsible for criminal activity on the property.

5.TF During a fire, elevator shafts create a chimney effect allowing gas and smoke to fill the elevator, possibly harming any occupants.

6.TFPlanning for a disaster can include arranging for immediate delivery of plywood after a hurricane.

7.TFFew emergencies can be detected or minimized in advance.

8.TFInsurance companies require ongoing inspections of insured facilities so the manager should retain copies of inspections and repairs.

9.TFAfter a disaster, owners and managers should wait until the insurance adjuster arrives before making any attempts to secure the property.

10.TFCommunity watch programs have proved to be effective at deterring criminal activities.

Unit 17: Multiple Choice

1.A good life safety and security program would include

a. skilled use of equipment.b. skilled personnel.c. good procedures.d. all of these

2.The focal point of an up-to-date emergency response system is the

a. resident manager.b. property manager.c. central control panel.d. head of security.

3.The first priority of a life safety and security program is the protection of the

a. property.b. human life.c. security staff.d. reputation of the owner.

4.In an emergency, pedestrian and automobile traffic is the responsibility of the

a. chief security officer.b. property manager.c. resident manager.d. local police.

5.The person who has the responsibility to assist in tenant evacuation, as well as enforce safety measures, is the

a. life safety officer.b. emergency spokesperson.c. life safety control center operator.d. property manager.

6.One way to work toward controlling illegal drug activities is to

a. ignore maintenance needs.b. not involve other tenants.c. ignore employee crime.d. make improvements to potentially hazardous locations.

7.One post-disaster result of lack of electricity and phone service is that merchants have customers, but

a. they cannot see well enough to buy anything.b. they do not have enough of the products that the customers want.c. they do not have enough people to assist the customers.d. they cannot process credit cards.

8.Which of the following potential disasters offers little or no warning?

a. Earthquakesb. Hurricanesc. Tornadoesd. Bomb threats

9.In any building emergency, the property manager should first

a. file an insurance claim.b. alert the newspapers.c. call the police.d. contact each tenant.

10.The effect of putting out a fire or arresting an intruder is considered to be

a. preventing security breaches.b. detecting a breach.c. counteracting the damage by prompt and proper action.d. containing or confining the damage.

answer in 10 minutes