Matthew opened an Individual Retirement Account with Edmond James, a national chain of owner-operated investment companies (their slogan, "Coming to a corner near youl'). Unmarried, Matthew named his parents as beneficiaries of his IRA in the event he should predecease them. He named his all-time favorite college professor, Fred, as his alternative beneficiary... but, having seen his license plate, he had the Edmond James investment representative list him on the altemate beneficiary designation as Phred. The IRA account held $75,000 when Matthew died. His parents did not survive him, although his all-time favorite college professor did. When Fred leamed he was the alternate beneficiary and sought to collect the account, Edmond James refused to pay him because his birth certificate, driver's license and voter registration all identified him as "Fred", not "Phred". What legal issues are presented by this fact situation and how might they be resolved