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Max receives a tax refund cheque for $2000. He wants to buy his wife Anna some new appliances to cheer her up as she recently

Max receives a tax refund cheque for $2000. He wants to buy his wife Anna some new appliances

to cheer her up as she recently lost her job. Firstly, he buys her a fancy coffee machine for $420.

He then purchases a washing machine for $1260. He asks the sales assistant, Bernie, whether

the 7kg machine would be big enough to wash a Queens Sized continental quilt. Bernie replies

that 'it should be OK'. The last item that Max buys are heated curling tongs for Anna to use to curl

her long luxurious auburn hair.

Max purchases all items from local electrical retailer, Betterex, which is owned by a company,

Smart Electrical Pty Ltd. All items are manufactured overseas but imported by Smart Electrical.

As it turns out, Max is very unhappy with his purchases.

The coffee machine stops working after 6 coffees. When he tries to get it fixed Betterex tells him

that there are no spare parts available and all they can offer is a replacement machine.

The washing machine ripped a hole in one of Max and Anna's continental quilts but Betterex denies

the machine is at fault as they claim the machine was never designed for such a heavy load like

the quilt mentioned and that Anna must have placed the quilt incorrectly in the machine for part of

the quilt to be ripped when it ended up outside of the drum. Betterex also deny that any of their

employees would give advice that washing a continental quilt in such a machine would 'be OK'.

The heated curling tongs overheated and burnt Anna's hair and she has had it cut short.

Required: What rights does Max have under Australian Consumer Law? What likely

remedies would apply?

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