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Max visits an apparel store. After selecting goods, Max places the selected goods in an automatic trolley. Here, the goods are scanned and the total
Max visits an apparel store. After selecting goods, Max places the selected goods in an automatic trolley. Here, the goods are scanned and the total amount is displayed on an LCD screen. He packs the goods in a paper bag, pays the amount, and heads out of the store. Identify the strategy of enhancing customer participation in service processes illustrated in this scenario. Multiple choice question. Promoting a company Helping others Recruiting and rewarding Helping oneself
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