Mayo Clinic is a "real world" healthcare delivery system , research , analysis, and having critical thinking of this organization's quality mission, the voice of customer initiatives, and outcomes. This analysis should be well thought out, precise in content, and presented in a logical flow

1. Introduction - to present a comprehensive overview, The introduction should clarify the topic of the paper and the focus of the analysis is specific.
2. Body - Present an overview of the healthcare delivery system organization including specific operational data (bed size, outpatient or inpatient data, accreditation, certification, licensure) describe the scope of services provided; and executive and quality leadership (no names, just titles and area of responsibility).
3. Describe how quality is viewed, defined, and measured by this organization. Be specific.
4. include at least 2 key quality topics : leadership and clinical processes (evidence)
5. A conclusion