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McDonalds, Starbucks, and a bagel shop in Detroit have all been successfully sued by customers who spilled hot coffee on themselves. The businesses claim their
McDonalds, Starbucks, and a bagel shop in Detroit have all been successfully sued by customers who spilled hot coffee on themselves. The businesses claim their product was served to the correct specifications and was of proper quality. Are the companies at fault in situations such as these? How do quality and ethics enter into these cases?
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