Mckenzie Fortner, in your proposal to us for your business solution consulting service, you mentioned youlifocus on Customer Relationship Management. Could you tell us what are three top objectives of CRM$?$

Select all that apply, then click Submit below

Customer touchpoints $-$ where the selling firm touches the customer in some way, thus allowing for information about them to be collected.

Customer lifetime value $-$ total value $($including revenue earned$)$ generated for a firm through building a life$-$long relationship with a customer.

Customer retention $-$ retention of satisfiec and loyal profitable customers and channels, and thus growing the business profitably ove